Tourism Government Offices

Canadian Embassy in Mexico
Web Page of the Canadian Embassy in Mexico (English, French& Spanish)
USA Embassy in Mexico
Web Page of the USA Embassy in Mexico (English & Spanish)

French Embassy in Mexico
Web page of the French Embassy in Mexico (French, English & Spanish)
Procuraduría Federal del Consumidor (PROFECO)

This is the Mexican version of the Better Business Bureau and Ralph Nader rolled into one. They can be very effective in the handling of consumer complaints. Although this is usually an agency used by locals for complaints against local merchants and business's, we advise tourists to file their complaint with both the Tourist Bureau (SEFOTUR) and PROFECO for maximum results.

Address complaints to: PROFECO Avenida Morelos s/n, Col. Centro
Tel: 554 5236
Secretaria y Fomento Turistico (SEFOTUR)
Información general y quejas turísticas de los consumidores.
Tel: 553 1967 / 553 1968.
H. Ayuntamiento Municipal de José Azueta
Palacio Municipal, Zihuatanejo, Guerrero, Mexico C.P. 40880
Tel: (755) 554 2001.

Sister Destinations:
Barra de Potosi